IMPLEMENTASI MANAJEMEN MUTU TERPADU PENDIDIKAN DI MTs NEGERI 6 BANJAR KECAMATAN MARTAPURA KABUPATEN BANJAR
DOI:
https://doi.org/10.18592/moe.v7i1.5436Keywords:
Integrated Quality Management, Stakeholders, Measurement, CommitmentAbstract
The background of the problem in this study are 1) The high level ofpublic trust as evidenced by year after year MTs Negeri 6 Banjar is always in demand by the people of Banjar Regency. 2) there are programs excellence that supports the learning process. 3) always improving performance the achievements of MTs Negeri 6 Banjar from year to year. This Researcheraims to describe the implementation of integrated quality management in educationat MTs Negeri 6 Banjar on customer focus, total engagement, measurement, commitment, and continuous improvement. This research usesthe theory of Jerome S. Arcaro. This study uses a descriptive qualitative approach. Data collection is done by conducting interviews, observations, and documentation. Analysis of the data used in this study was carried out by reduce the data, after that it is presented in the form of a description, and verified by conclusion.References
A, fuchan. Pengantar Penelitian Dalam Pendidikan. Yogyakarta: Pustaka Pelajar, 2011.
Akhyar, Yundi. Total Quality Management. Jurnal Potensiavol 13. Edisi 01 Januari- juni 2014. Diakses pada 03 Oktober 2018.
Arcaro, Jerome S. Pendidikan Berbasis Mutu. Yogyakarta : Pustataka Pelajar, 2015.
Arikunto, Suharsimi. Prosedur Penelitian Suatu Pendekatan Praktik. Jakarta: Rineka Cipta, 2013.
Creswell, John. W. penelitian kualitatif dan desain riset. Yogyakarta: pustaka pelajar, 2014.
Dames, Mustafa. Idaaratu Al-Juudah Al-Syaamilah Fii Al-Tarbiyyah Wa Al- Ta’liim. Daaru AL-Ghiida’, 2008.
Engkoswara & Komari, Aan. Administrasi Pendidikan. Bandung: Alfabeta, 2015.
Hadis, Abdul & Nurhayati. Manajemen Mutu Pendidikan. Bandung: Alfabeta, 2014.
Hanik, Umi. Implementasi Total Quality Management Dalam Peningkatan Kualitas Pendidikan. Semarang: RaSail Media Grup, 2011.
Ilham, R. N., Erlina, K. A. F., Silalahi, A. S., Saputra, J., & Albra, W. (2019). Investigation of the bitcoin effects on the country revenues via virtual tax transactions for purchasing management. Int. J Sup. Chain. Mgt Vol, 8(6), 737.
Iwad, Muhammad. Idaaratu Al-Juudah Al-Syaamilah Fii Al-Maktabaat. Daral Hamed, 2008
Kanji, Gopal K. Total Quality Management. Chapman and Hall in, 1995.
Mardalis. Metode Penelitian. Jakarta: Bumi Aksara, 2014.
Margono, S. Metodologi Penelitian Pendidikan. Jakarta: PT. Rineka Cipta, 2014.
Moleong, Lexy J. Metodologi Penelitian Kualitatif. Bandung : Remaja Rosdakarya, 2016.
Mulyasa, E. Kurikulum Tingkat Satuan Pendidikan, kemandirian Guru dan Kepala Sekolah . Jakarta : Bumi Aksara, 2013
N, Christian. Handbook of Total Quality Management. New York USA:Springer Science and Business, 1998.
Rogers, Rolf E. Implementation of Total Quality Management. New York London: Routledge, 2013.
Sallis, Edward. Total Quality Management In Education. Yogyakarta: IRCiSoD, 2012.
Sarhan, F. Idaaratu Al-Juudah Al-Syaamilah. El-Sherif Mass, 2011.
Sudjana, Nana & Ibrohim. Penelitian Dan Penilaian Pendidikan. Bandung: Sinar Baru, 2012.
ST Maryam, R. A., Sumartono, E., & Dwi Orbaningsih, R. (2020). GLOBAL FINANCIAL CRISIS MANAGEMENT BY HUMAN RESOURCE MANAGEMENT. Journal of Critical Reviews, 7(1), 287-290.
Sugiyono. Metode Penelitian Pendekatan Kuantitatif Kualitatif dan R & D. Bandung: Alfabeta, 2015.
Syaefudin, ubin S. Perencanaan Pendidikan. Bandung: PT Remaja Rosdakarya.
Syukri, Jam M. “Implementasi Manajemen Mutu Terpadu di SD Negeri 03 Muara Pawan
Kabupaten Ketapang”. Tersedia di : http://jurnal.untan.ac.id/ (03 Oktober 2018)
Tjiptono, F. Total Quality Management. Yogyakarta: Andi Offset, 2003.
Total Quality Management The Key to Business Improvement. Springer Science Business Media, 1995.
Usman, Husaini. MANAJEMEN Teori, Praktik, dan Riset Pendidikan. Jakarta: Bumi Aksara, 2014.
UU RI No 20 Th. 2003. Sistem Pendidikan Nasional. Jakarta: Sinar Grafika, 2014.
Wahyuning, Linda “Implementasi Manajemen Mutu Terpadu di SMP 11 Ma’arif Bangsalsari”. Vol 5 No. 01. Maret 2013. Tersedia di : http://ejournal.uin- suska.ac.id (03 Oktober 2018).
Yasmina Alqur’an Terjemah dan Tajwid. Bandung: Sygma Creative Media Corp, 2014.
Yasmina, Era. Et.al. “Implementasi Manajemen Mutu Terpadu Dalam Peningkatan Kinerja Sekolah pada SMK Negeri 1 Banda Aceh” Vol 4. No 2 November 2014. Tersedia di : http://jurnal.unsyiah.ac.id (03 oktober 2018)
