Supervisi Manajerial Dalam Peningkatan Akuntabilitas Layanan di Kantor Kementerian Agama Kota Lhokseumawe

Authors

  • Suhaila Suhaila Institut Agama Islam Negeri Lhokseumawe
  • Nurul Mauliza
  • Dedek Dhea Fitriana

Keywords:

Supervisi Manajerial, Akuntabilitas, Layanan

Abstract

The purpose of this study is to evaluate the impact of implementing supervisory strategies such as mobile and finger print attendance on employee discipline, performance evaluation, and increased service accountability at the Office of the Ministry of Religious Affairs. Service accountability and transparency are seen in an effort to increase employee and public trust. This research method is qualitative with descriptive survey techniques. Data were collected from a number of informants totalling 5 people consisting of the Head of Subdivision of Administration, Personnel Analyst, Madrasah Education Service Employees, and General Employees. The results showed that the implementation of managerial supervision and service accountability significantly improved employee discipline, performance evaluation, and increased service accountability at the Lhokseumawe City Office of the Ministry of Religious Affairs. The implication of this research is the importance of implementing managerial supervision strategies through mobile and finger print attendance to improve employee discipline and service accountability.

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Published

2024-08-31

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Vol. 10 No. 2 (2024): Agustus

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