Peran Pengawasan Konsumen dalam Transaksi Bisnis Online
DOI:
https://doi.org/10.18592/alhadharah.v16i32.2043Keywords:
transactions, e-commerceAbstract
Convenience offered by online business transactions or more commonly called e-commerce, the customer does not escape the risks that will be borne by both parties, the risk can be technical and non technical. Problematic in online transactions that often happens transactions are fraud in transactions and mismatch of goods with specifications. In addition, the risk of hidden defects of goods traded is also the largest mode of online business actor either intentionally or unintentionally. To avoid such losses, the consumer must be smart to recognize the type of transaction, the seller / merchant, and the product will be purchased. This action is done as a form of consumer supervision of online business transactions. In order for consumers not always harmed, the government has issued Law No. 8 of 1999 on consumer protection. In addition to the law, consumers are also protected by the Indonesian Consumers Foundation (YLKI). YLKI is a non-governmental and non-profit organization that aims to increase consumer's critical awareness of rights and responsibilities so as to protect itself and its environment. Meanwhile, from the supervision of consumers as transactors, can apply preliminary supervision, supervision conducted in conjunction with the implementation of activities and supervision of feedback.References
Asnawi, Haris Faulidi. 2004. Transaksi Bisnis E-commerce Perspektif Islam. Yogyakarta: MSI UII.
Botha, J dkk. 2004. Managing e-Commerce. Republic of South Africa: Paarl Print.
Barakatullah, Abdul Halim dan Syahrida. 2010. Sengketa Transaksi E-commerce International Pengertian, Sebab Kemunculan dan Metode Penyelesaian yang Efektif. Banjarmasin: FH UNLAM Press.
Diana, Anastasia. 2001. Mengenal E-Bisnis. Yogyakarta: Andi
Handoko, T. Hani. 2015. Manajemen. Edisi kedua. Yogyakarta: BPFE.
Kenneth, C. laudon dan jane P. laudon. 2008. Management Information System. Alih bahasa Criswan Sungkono dan Machmudin Eka P , edisi 10 buku 2. Jakarta: Salemba Empat.
Nugroho, Adi. 2006. E-commerce Memahami Perdagangan Modern Didunia Maya. Bandung: Informatika.
Purbo, Onno W dan Aang Arif Wahyudi. 2001. Mengenal E-commerce. Jakarta: Elex Media Komputindo.
Riswansi, Budi Agus. 2003. Hukum dan Internet di Indonesia. Yogyakarta: UII Press.
Sunardi dan Anita Primastiwi. 2015. Pengantar Bisnis: Konsep, Strategi, & Kasus. Yogyakarta: CAPS.
Sjahdeni, Sutan Remi. 2001. E-commerce dalam Perspektif Hukum, Jurnal Keadilan, Jilid 1,
No 3.
Toffler, Alvin. t.t. The Third Wave. Toronto: Bantam Books.
http://pengertianmanagement.blogspot.co.id/2012/11/management-bisnis.html. Diakses tanggal 27 Juli 2016.
http://id.m.wikipedia.org/wiki/yayasan_lembaga_konsumen_Indonesia. Diakses tanggal 27 Juli 2016
Downloads
Published
How to Cite
Issue
Section
License
Penulis yang menerbitkan karyanya di jurnal ini menyetujui persyaratan berikut:
- Penulis memegang hak cipta dan memberikan jurnal hak publikasi pertama dengan karya yang secara bersamaan dilisensikan di bawah Creative Commons Attribution-NonCommercial 4.0 International Public License (CC BY-NC 4.0) yang memungkinkan orang lain untuk berbagi karya dengan pengakuan kepenulisan karya dan publikasi awal dalam jurnal ini.
- Penulis dapat membuat pengaturan kontrak tambahan yang terpisah untuk distribusi non-eksklusif dari versi jurnal yang diterbitkan dari karya tersebut (misalnya, mempostingnya ke repositori institusional atau menerbitkannya dalam sebuah buku), dengan pengakuan publikasi awalnya di jurnal ini.
- Penulis diizinkan dan didorong untuk memposting karya mereka secara daring (misalnya, di repositori institusional atau di situs web mereka) sebelum dan selama proses pengiriman, karena dapat menghasilkan pertukaran yang produktif, serta kutipan lebih awal dan lebih besar dari karya yang diterbitkan Lihat The Effect of Open Access).
----------
Authors who publish with this journal agree to the following terms:
a. Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under the Creative Commons Attribution-NonCommercial 4.0 International Public License (CC BY-NC 4.0) that allows reusers to distribute, remix, adapt, and build upon the material in any medium or format for noncommercial purposes only, and only so long as attribution is given to the creator.
b. Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
c. Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).