Analysis of Key Performance Indicators as a Measuring Tool for Employee Performance at PT Sinar Bintang Mulia According to Islamic Perspective

Authors

  • Nor Bella Iradah Universitas Islam Kalimantan Muhammad Arsyad Al Banjari Banjarmasin
  • Iman Setya Budi Universitas Islam Kalimantan Muhammad Arsyad Al Banjari Banjarmasin
  • Abdul Wahab Universitas Islam Kalimantan Muhammad Arsyad Al Banjari Banjarmasin

DOI:

https://doi.org/10.18592/ajieb.v1i2.19676

Keywords:

Key Performance Indicators, Employee Performance, Company Evaluation

Abstract

Abstract

This research evaluates the effectiveness of using Key Performance Indicators (KPI) as a tool for measuring employee performance at PT Sinar Bintang Mulia. Using descriptive analysis methods, data was collected through observation, interviews with 7 respondents, and documentation. The research results show that the implementation of Key Performance Indicators (KPI) at PT Sinar Bintang Mulia does not fully meet the ideal KPI characteristics, especially in terms of reporting frequency and follow-up by management. Effective KPIs should include qualitative non-financial measures, and clear reporting frequency, and must always be followed up by the CEO and management, involving the participation of all staff and equal responsibility. In addition, KPI monitoring and evaluation which is currently carried out twice a year is insufficient; it should be done more frequently, such as quarterly, to identify and resolve problems more efficiently. Even though the implications of existing KPIs are good, adding aspects such as reducing employee complaints, aligning performance appraisals with business goals, and knowing training needs will increase the effectiveness of KPIs at PT Sinar Bintang Mulia.

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Published

2023-12-31

How to Cite

Nor Bella Iradah, Iman Setya Budi, & Abdul Wahab. (2023). Analysis of Key Performance Indicators as a Measuring Tool for Employee Performance at PT Sinar Bintang Mulia According to Islamic Perspective. Asian Journal of Islamic Economics and Business, 1(2). https://doi.org/10.18592/ajieb.v1i2.19676

Issue

Section

Articles