Analysis of Key Performance Indicators as a Measuring Tool for Employee Performance at PT Sinar Bintang Mulia According to Islamic Perspective
DOI:
https://doi.org/10.18592/ajieb.v1i2.19676Keywords:
Key Performance Indicators, Employee Performance, Company EvaluationAbstract
Abstract
This research evaluates the effectiveness of using Key Performance Indicators (KPI) as a tool for measuring employee performance at PT Sinar Bintang Mulia. Using descriptive analysis methods, data was collected through observation, interviews with 7 respondents, and documentation. The research results show that the implementation of Key Performance Indicators (KPI) at PT Sinar Bintang Mulia does not fully meet the ideal KPI characteristics, especially in terms of reporting frequency and follow-up by management. Effective KPIs should include qualitative non-financial measures, and clear reporting frequency, and must always be followed up by the CEO and management, involving the participation of all staff and equal responsibility. In addition, KPI monitoring and evaluation which is currently carried out twice a year is insufficient; it should be done more frequently, such as quarterly, to identify and resolve problems more efficiently. Even though the implications of existing KPIs are good, adding aspects such as reducing employee complaints, aligning performance appraisals with business goals, and knowing training needs will increase the effectiveness of KPIs at PT Sinar Bintang Mulia.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 Nor Bella Iradah, Iman Setya Budi, Abdul Wahab

This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work.